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網頁寄存技術協助服務附錄

 

[附錄A-常見問題]

  1. 網頁寄存技術協助服務的具體流程是怎樣的?
    貴公司於收取歡迎信(內含用戶名及密碼)後可以立即使用網頁寄存服務,此歡迎信由客戶服務部直接向貴公司聯絡人發出,如果仍未收到此信,請與我們的客戶服務部聯絡。
    如需技術協助搬遷網站或是用模版建立新網站,請於一個月內將有關資料發給我們;其後,工程部的同事會通知閣下預覽測試網站,如果接受此測試網站的效果,工程部會將此測試內容放上正式網站;而技術協助亦告完成。
    如果同時有電郵域名搬遷或更新等服務,另有同事會再與閣下確認有關安排,或與我們的客戶服務部聯絡。
    商業客戶服務部聯絡方式:http://www.biznetvigator.com/chi/contact_us.php

  2. 可否指定其它行業的模版?有沒有圖庫可供選擇?
    所有模版均可供選擇,唯網站內的所有圖片及文字均由客戶提供,請在此選擇http://www.biz.netvigator.com/webtemplate

  3. 新網頁製造包括那些範圍?
    在我們提供的網站模版樣式指定一款,首5頁已包括基本公司網站(主頁,關於我們,聯絡我們,產品及服務),此外額外每頁一次性收費港幣300元。

  4. 如何交回填寫好的網站內容?
    連同有關圖片壓縮後上傳http://whs.biznetvigator.com/contentupload/ (注意:請使用英文檔案名;每個壓縮檔<25MB。使用閣下收到的新FTP用戶名及密碼)

  5. 誰擁有製造完成的網站?使用時有沒有附加費用?
    選用網頁寄存服務的客戶擁有該網站。除了基本寄存費用或更新服務費用,即如閣下自行更新網站,並無其他收費。

  6. 網頁更新服務費用?
    網頁更新服務只適用於選用新網頁製造模版的網站,有兩種更新服務可供選擇:與合約同期(月費港幣100元,不限更新次數)或 一次性(每頁港幣300元),每次更新網頁需時兩個工作天。

  7. 如何使用指定網站模版樣式建立網站?
    圖文指示請看本電郵附件。1.進入 http://www.biz.netvigator.com/webtemplate 選擇;2,按下所選模版進入顏色子選項;3,按下Submission Guideline下載電子表格;4,將公司內容及圖片檔案名填入表格內;5,傳回表格DOC及圖片。

  8. 除網頁設立外還有什麼服務?
    我們還會為閣下的網站免費提供搜尋關鍵字,有助優化在搜尋網站的排名,提高網站的曝光率;有關的關鍵字可在Submission Guideline電子表格內的General Information.doc設定。

  9. 請問網頁寄存的環境支援什麼的格式?
    提供Linux(支援 PHP + MySQL)Windows(支援 ASP.NET + MySQL or MS ACCESS)的環境,空間由300MB-5GB,每月流量100GB-2TB

  10. 此網站會影響我的商業寬頻嗎?
    不會,此網站置放於電訊盈科的網站主機內,不會影響寛頻或電郵服務。

  11. 我確認網頁製造後仍需要做什麼才可正常啟用公司網站?
    PCCW代理的域名於網站準備好後請通知我們,域名記錄會被更新,新公司網站即可啟用;
    如域名並非由PCCW代理,閣下需要自行通知域名管理公司修改域名記錄,有關域名指向資料可於閣下收到的歡迎信內找到。需要將www子域名附上CNAME記錄,並指向PCCW的網頁服務器
    例: www.abccompany.com.hk   CNAME   webhosting4.imsbiz.com

  12. 如何查看公司網站的流量或人數等統計數字?
    可進入https://whs.biznetvigator.com ,以FTP的用戶名及密碼登入。

 

Web hosting Technical Assistance Appendix

 

[Appendix A – FAQ]

  1. What is the workflow of Web hosting Technical Assistance?
    Upon receiving Welcome Letter (with Username & Password), the Web hosting service become available.  Please contact our Customer Service if you don’t have it, it is sent to customer directly from them.
    Please send info to us within a month, if you need Technical Assistance for Migration or New Website by template.  Our engineering team will notify you to preview when testing link is ready. 
    Once the testing website accepted, the official website will be enabled soon. And Technical Assistance service will be completed.
    If there’re
    Email or Domain Name migrate or update request, related team will confirm the arrangement will you; or please contact our Customer Service.
    Business Customer Service Contact: http://www.biznetvigator.com/eng/contact_us.php

  2. If my company is a fashion design company, can I choose the template from the “Toy” industry?
    All templates from all different industries are free to choose for our Web hosting customers, please choose from http://www.biz.netvigator.com/webtemplate

  3. What are included in the free web site development service?
    Our free web site development service included one template, first 5 web page which include “Home”, “About Us”, “Contact Us”, “Products and Services”, and extra HK$300 will be charged per additional page.

  4. How to send the completed forms and attachments?
    Please upload them via this web site http://whs.biznetvigator.com/contentupload/  (Maximum size for each file is 25 MB, use your new FTP user name and password to login)

  5. Who have the ownership of the new created web site? Any additional charge?
    PCCW web hosting customer will have the ownership of the new create website.  There is no additional charge apart from the standard monthly charge and update fee, which mean if the user update the website themselves, there will be no additional charge (If web traffic doesn’t exceed the limit).

  6. How much is the update charge?
    There are two different plan,
     - Monthly subscription tied with contract – HK$100 per month, unlimited update
     - Pay-As-You-Go – HK$300 per update

  7. How to select template?
    Refer to the attachment,
    1. Go to http://www.biz.netvigator.com/webtemplate
    2. Left click on the selected template
    3. click the “Submission Guideline” button
    4. Fill in the forms and attach necessary photos in the document files
    5. Send all the forms and attachment to us on hostingteam@biznetvigator.com

  8. Any extra free add-on services on top of the PCCW Web hosting?
    On top of the web hosting, we will help to setup Searching keywords, which can optimize ranking & improve the company exposure in the search engine, please provide the specific keyword and fill it in “General Information.doc” if needed.

  9. What kind of Website and size do we support?
    Our web hosting service support Linux (PHP + MySQL), and Windows(ASP.NET + MySQL or MS ACCESS), and storage of 300MB-5GB, and data usage from 100GB-2TB per month.

  10. Will the Web hosting service affect my PCCW Business Broadband Internet in my office?
    No, as the website is hosting on our server and using our internet access, which has nothing to do with the PCCW Business Broadband Internet in your office, so the PCCW Web hosting service will not affect your PCCW Business Broadband Internet access and your biznetvigator email account.

  11. What’s next step after website UAT confirmation to enable the company Web?
    For domain name managed by PCCW, please notify us when content is uploaded, we will update your domain record to enable the new Website.
    If the domain name is not managed by PCCW, you have to notify your 3rd party Domain service provider to update the record by referring the pointing info in your welcome letter(from PCCW order team).  The service provider should update sub-domain www with CNAME record type and point it to PCCW’s web server.
    eg.: www.abccompany.com.hk   CNAME   webhosting4.imsbiz.com


How to check Website statistics?
Go to https://whs.biznetvigator.com, login with your FTP username & password.

 


[附錄B-如何選用電訊盈科網站寄存服務的網站樣板]

[Appendix B – How to browse and pick a template]

 

第一步 - 進入樣板選擇網

Step 1 – Browse Web Design Template

http://www.biz.netvigator.com/webtemplate

Line Callout 3: 以行業分類的樣板建議,但並不限制只用於該行業
Templates categorized by Industries, but there’s no limitation of the choice
Line Callout 3: 樣板列表, 選擇此樣板或查看色彩配搭,請按下滑鼠左鍵
Template list of the Industry
Click the thumbnail for detail & color scheme

 

 

第二步確認所選樣板

Step 1 – Make the choice of a template and download e-form to submit material

 

Rounded Rectangular Callout: 選擇樣板後,此按鍵才會出現,按下此鍵下載樣板應用指示及資料回饋表格
Submission Guuideline button appeared when click on a template  Click on the button to download template layout description(pdf) and feedback e-from (doc)
 
Rounded Rectangular Callout: 記下樣板編號
Record the serial no.

 

 


將此壓縮檔下載到本機,解壓縮致〔我的文件〕填寫更新。完成後,連同網頁內所需圖像一齊交回PCCW網站寄存組

Download the zip file to local, unzip it to [My Document] and fill-up with your info.  Submit completed e-forms with images for the website to PCCW Web Hosting Team:

上傳頁面Upload portal http://whs.biznetvigator.com/contentupload/

Email: hostingteam@biznetvigator.com

Line Callout 3: [關於我們]的內容回饋表
About Us page
 


Line Callout 3: [主頁]的內容回饋表
Homepage
Line Callout 3: [產品]的內容回饋表
Product page
Line Callout 3: 所選擇的樣板編號及文字區域應用說明
Template’s specification
Line Callout 3: 網頁基本資料回饋表
Basic info
Line Callout 3: [聯絡我們]的內容回饋表
Contact Us page

 

 

注意事項Note

 

Line Callout 3: 各回饋表內均有圖片資訊需要填寫,請將有關圖片檔案名填在該處,並附上圖片與檔案一併交回
Almost all e-forms have images filename to fill-up. Please fill the column with images’ filename and attached the image separately.


 

Line Callout 3: 關鍵字可以模擬客戶們用來尋找有關服務所用的字眼
所選用的字眼除了是常用外,亦可加入公司特點業務
Keywords are the wordings your customer used to search for your product/ service.
Line Callout 3: 編號必須填寫
Must provide template’s Serial No.

 


[附錄C-登入及修改網站內容示範]

[Appendix C – a Demo of FTP login & Website modification]

 

第一步:取得通知函上的FTP資訊

Step 1 – Get the FTP access information from your welcome letter

Line Callout 3: FTP 的用戶名與密碼
FTP username and password

 

 

第二步:在檔案管理員上的地址欄打入通知函上的FTP Link (:ftp://webhostingx.imsbiz.com)

,系統提示時則將通知函上所列的用戶名密碼輸入

將網站服務器上的檔案夾httpdocs抄到本地桌面上

Step 2 – Type the ftp address at address bar of file explorer or in a FTP client, key-in username and password when prompted.

Copy the entire sub-folder httpdocs to local desktop.

 

 


第三步:用HTML網頁編輯器打開相關網頁

修改者需具備HTML網頁編輯基本技術。

免費編輯器下載http://www.w3.org/Amaya/Distribution/amaya-WinXP-11.3.1.exe

簡單的修改亦可用Microsoft Word 嘗試。建議先備份好才進行修改,以方便隨時恢復資料。

 

Step 3 – Open the local’s webpage by a HTML editor.  The user should have basic HTML editing skill-set to perform this action.

 

You may download a free HTML editorhttp://www.w3.org/Amaya/Distribution/amaya-WinXP-11.3.1.exe

 

Or use Microsoft Word when trying some simple update.

Always made a backup before editing for easier data recovery.

 

 

 

Fashion House

 


第四步:將修改完的檔案及圖片抄取(Copy),並貼到網頁服務器的FTP目錄\httpdocs相對應的位置

Step 4 – Copy the modified files to FTP’s httpdocs sub-folder

 

 

 

 

- The End-